CVE-2026-93582
What it is
The HTTP Basic Authentication modules in ((OTRS)) Community Edition 6 and prior accept the authenticated username from either the REMOTE_USER or HTTP_REMOTE_USER environment variable. In CGI and mod_perl based deployments, HTTP request headers may be mapped to corresponding HTTP_* environment variables. As a result, an unauthenticated remote attacker can supply a crafted Remote-User request header which is exposed to the application as HTTP_REMOTE_USER. When HTTP Basic Authentication is configured as the authentication backend, OTRS trusts this value as an already authenticated username and does not perform an additional password verification. An attacker may therefore authenticate through the Generic Interface as an existing agent or customer user without knowing the corresponding credentials. The resulting privileges depend on the account being impersonated. Successful exploitation may allow access to confidential information and modification of data or configuration with the permissions of the affected user. Exploitation requires HTTP Basic Authentication to be configured as an authentication backend and a web server environment in which attacker-controlled HTTP headers are exposed through the corresponding HTTP_* environment variables. OTRS 7 and later are not affected by this attack vector due to the use of Mojolicious/Hypnotoad and does not expose arbitrary request headers through %ENV in the manner required for exploitation. The supported REMOTE_USER mechanism additionally requires validation through the configured SSO shared secret. The unused HTTP_REMOTE_USER fallback has nevertheless been removed as a security-hardening measure. Please note that ((OTRS)) Community Edition 6.x and before are vulnerable. Products based on the ((OTRS)) Community Edition also very likely to be affected
At a glance
- Exploitability
- Can be exploited over the network without logging in. High risk of data exposure, data tampering.
- Exploit odds
- 0.4% chance of exploitation in the next 30 days (EPSS).
- Fix
- No patch or advisory is linked yet. Look at mitigations or restrict exposure.
Timeline
- ReservedThe CVE id was reserved by its CNA
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 0.4% in the next 30 days (EPSS).
- Severity: 9.4 CRITICAL (CVSS).
- Fix: none linked yet, which raises it.
Details
- Published
- Last modified
- Exploit probability
- 0.4% · EPSS, next 30 days
- Weakness
- CWE-290
- Record status
- Deferred
Attack profile CVSS 3.1 · 9.4
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- Low
Raw vector
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:L
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2026-93582.md and follow it. Check whether this project is affected by CVE-2026-93582. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
