CVE-2026-85742
What it is
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.230, a pre-authenticated attacker can place HTML in a failed-login email value that is copied through monitored user activity into a queued SendAlert job. If alert delivery fails, the serialized payload is stored in failed_jobs and the administrator job-details endpoint renders it after a blacklist sanitizer that leaves executable event-handler attributes. When an administrator opens /system/ajax-html/job_details/{id} as a top-level page, the raw fragment lacks the normal layout policy and attacker-controlled JavaScript can perform same-origin administrator actions. Logs Monitoring for users, a failed alert email job, queue failure storage, and top-level administrator interaction are all required; the normal modal path is not affected in the tested configuration. This issue is fixed in version 1.8.230.
At a glance
- Exploitability
- Can be exploited over the network without logging in, but needs a user to act. High risk of data exposure, data tampering, service disruption.
- Exploit odds
- 0.3% chance of exploitation in the next 30 days (EPSS).
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- ReservedThe CVE id was reserved by its CNA
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 0.3% in the next 30 days (EPSS).
- Severity: 7.5 HIGH (CVSS).
- Fix: a patch or advisory is linked.
Details
- Published
- Last modified
- Exploit probability
- 0.3% · EPSS, next 30 days
- Weakness
- CWE-79 · Cross-site scripting
- Record status
- Received
Attack profile CVSS 3.1 · 7.5
- Attack vector
- Network
- Complexity
- High
- Privileges needed
- None
- User interaction
- Required
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Raw vector
CVSS:3.1/AV:N/AC:H/PR:N/UI:R/S:U/C:H/I:H/A:H
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2026-85742.md and follow it. Check whether this project is affected by CVE-2026-85742. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
Fix and advisories
- https://github.com/freescout-help-desk/freescout/commit/3f508d41a01bd754ef78a7fab38743f141bd1714
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.230
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-2g42-f97q-973x