CVE-2026-84464
What it is
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, zammad's External Data Source feature, used to look up records from an external system, did not properly verify whether a user was allowed to see a specific ticket, user, group, or organization before including its details in a request to that external system. An authenticated user, including one with only basic customer access, could exploit this by referencing another record's ID, and thereby view details of tickets, customer accounts, teams, or organizations that did not belong to them. This issue is fixed in version 7.1.2.
At a glance
- Exploitability
- Can be exploited over the network with a low-privilege account. High risk of data exposure.
- Exploit odds
- 0.3% chance of exploitation in the next 30 days (EPSS).
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 0.3% in the next 30 days (EPSS).
- Severity: 7.1 HIGH (CVSS).
- Fix: a patch or advisory is linked.
Details
- Published
- Last modified
- Exploit probability
- 0.3% · EPSS, next 30 days
- Weakness
- CWE-200 · Information exposure
- Record status
- Deferred
Attack profile CVSS 4.0 · 7.1
- Attack vector
- Network
- Complexity
- Low
- Attack requirements
- None
- Privileges needed
- Low
- User interaction
- None
- Confidentiality
- High
- Integrity
- None
- Availability
- None
Raw vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2026-84464.md and follow it. Check whether this project is affected by CVE-2026-84464. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
Fix and advisories
- https://github.com/zammad/zammad/commit/34bdf46273adbea03821ac7157c8beaacde03a4b
- https://github.com/zammad/zammad/security/advisories/GHSA-jvm2-cr58-4qxp