CVE-2026-63216
What it is
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, unsanitized option labels are rendered in the configuration dialogs of AI Agents within Zammad's admin UI. When rendering the list of selected options, the option label is output as raw HTML without escaping. An attacker who can control an option label, for example by setting a malicious string as a user or organization name used in a relation attribute, or by supplying a crafted custom attribute option value, can inject arbitrary HTML and JavaScript. The payload executes in the browser of any admin or agent who opens the affected object attribute configuration view. This issue is fixed in version 7.1.2.
At a glance
- Exploitability
- Can be exploited over the network with a low-privilege account. Limited direct impact.
- Exploit odds
- 0.2% chance of exploitation in the next 30 days (EPSS).
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 0.2% in the next 30 days (EPSS).
- Severity: 5.3 MEDIUM (CVSS).
- Fix: a patch or advisory is linked.
Details
- Published
- Last modified
- Exploit probability
- 0.2% · EPSS, next 30 days
- Weakness
- CWE-80
- Record status
- Deferred
Attack profile CVSS 4.0 · 5.3
- Attack vector
- Network
- Complexity
- Low
- Attack requirements
- None
- Privileges needed
- Low
- User interaction
- None
- Confidentiality
- Low
- Integrity
- Low
- Availability
- Low
Raw vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2026-63216.md and follow it. Check whether this project is affected by CVE-2026-63216. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
Fix and advisories
- https://github.com/zammad/zammad/commit/74b4fd4db62dc3652bb9db24096a2fbd1b56dc7f
- https://github.com/zammad/zammad/security/advisories/GHSA-r95m-ghj7-646x