CVE-2026-63006
What it is
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, attacker-controlled HTML in inbound emails or tickets could bypass the image URL sanitizer using path traversal sequences. When an authenticated agent views the content, the browser resolves the URL to a protected API endpoint and sends the request with the agent's session cookie, enabling side effects such as forced logout without any user interaction. This issue is fixed in version 7.1.2.
At a glance
- Exploitability
- Can be exploited over the network without logging in, but needs a user to act. Limited direct impact.
- Exploit odds
- 0.5% chance of exploitation in the next 30 days (EPSS).
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Details
- Published
- Last modified
- Exploit probability
- 0.5% · EPSS, next 30 days
- Weakness
- CWE-22 · Path traversal
- Record status
- Deferred
Attack profile CVSS 4.0 · 5.3
- Attack vector
- Network
- Complexity
- Low
- Attack requirements
- None
- Privileges needed
- None
- User interaction
- Passive
- Confidentiality
- None
- Integrity
- Low
- Availability
- Low
Raw vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:L/VA:L/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Fix and advisories
- https://github.com/zammad/zammad/commit/856af85c12413087d6a74ffee25b16048a5ed8c3
- https://github.com/zammad/zammad/security/advisories/GHSA-33p2-cm7w-62g3