CVE-2026-62852
What it is
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, RealtimeConvNewThread checks only general mailbox access and does not apply the conversation-level restriction for users configured to see only assigned conversations. A restricted authenticated user can subscribe to predictable conv.<conversation_id> Polycast channels for other conversations in the same mailbox. New event payloads can expose complete replies, internal notes, recipient addresses, conversation state, assignee data, attachment names, and attachment URLs containing valid download tokens. This issue is fixed in version 1.8.226.
At a glance
- Exploitability
- Can be exploited over the network with a low-privilege account. High risk of data exposure.
- Exploit odds
- 0.2% chance of exploitation in the next 30 days (EPSS).
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- ReservedThe CVE id was reserved by its CNA
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 0.2% in the next 30 days (EPSS).
- Severity: 6.5 MEDIUM (CVSS).
- Fix: a patch or advisory is linked.
Details
- Published
- Last modified
- Exploit probability
- 0.2% · EPSS, next 30 days
- Weakness
- CWE-200 · Information exposure
- Record status
- Received
Attack profile CVSS 3.1 · 6.5
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- None
- Availability
- None
Raw vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2026-62852.md and follow it. Check whether this project is affected by CVE-2026-62852. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
Fix and advisories
- https://github.com/freescout-help-desk/freescout/commit/e47a54a5af6c57181ef99711326f5886e940b776
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.226
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-w668-wq26-6c94