CVE-2026-62851
What it is
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.226, the search-by-number shortcut in ConversationsController::search() resolves a user-controlled ticket number without applying the mailbox filter or view policy used by the normal search path. An authenticated non-admin agent who is a member of at least one mailbox can request /search with a hash-prefixed ticket number and use the 302 Location header to confirm that a conversation exists in a different mailbox the agent cannot access and learn its internal conversation and folder identifiers. The destination conversation remains protected, so this issue does not disclose message content, attachments, or customer data. This issue is fixed in version 1.8.226.
At a glance
- Exploitability
- Can be exploited over the network with a low-privilege account. Limited direct impact.
- Exploit odds
- 0.2% chance of exploitation in the next 30 days (EPSS).
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- ReservedThe CVE id was reserved by its CNA
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 0.2% in the next 30 days (EPSS).
- Severity: 4.3 MEDIUM (CVSS).
- Fix: a patch or advisory is linked.
Details
- Published
- Last modified
- Exploit probability
- 0.2% · EPSS, next 30 days
- Weakness
- CWE-200 · Information exposure
- Record status
- Received
Attack profile CVSS 3.1 · 4.3
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- Low
- Integrity
- None
- Availability
- None
Raw vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2026-62851.md and follow it. Check whether this project is affected by CVE-2026-62851. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
Fix and advisories
- https://github.com/freescout-help-desk/freescout/commit/4e197d8ce97eb6610ef71402d8c2512824a9a1b5
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.226
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wqq7-4q7m-273v