CVE-2026-56735
What it is
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, zammad's HTML sanitizer (HtmlSanitizer::Strict) blocks external URLs in to prevent remote content loading, but the srcset attribute, also allowlisted for , is not subject to the same check. This oversight allows an attacker to embed arbitrary external URLs in the srcset attribute just by sending an e-mail, effectively bypassing the external content protection. When an agent views the ticket containing the malicious srcset, the browser will silently load the attacker-controlled URL, resulting in the leakage of the agent's IP address, User-Agent, Referer, and the exact time the ticket was viewed. HtmlSanitizer::Strict got extended to block external URLs in the srcset attribute of tags. This was done to prevent tracking pixels and external content loading, which could compromise user privacy. This issue is fixed in versions 7.0.2 and 7.1.0.
At a glance
- Exploitability
- Can be exploited over the network without logging in, but needs a user to act. Limited direct impact.
- Exploit odds
- 0.4% chance of exploitation in the next 30 days (EPSS).
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 0.4% in the next 30 days (EPSS).
- Severity: 5.3 MEDIUM (CVSS).
- Fix: a patch or advisory is linked.
Details
- Published
- Last modified
- Exploit probability
- 0.4% · EPSS, next 30 days
- Weakness
- CWE-82
- Record status
- Deferred
Attack profile CVSS 4.0 · 5.3
- Attack vector
- Network
- Complexity
- Low
- Attack requirements
- None
- Privileges needed
- None
- User interaction
- Passive
- Confidentiality
- Low
- Integrity
- Low
- Availability
- None
Raw vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2026-56735.md and follow it. Check whether this project is affected by CVE-2026-56735. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
Fix and advisories
- https://github.com/zammad/zammad/commit/02c1ff8dc65961352dc047013bece9dff1f2ffb7
- https://github.com/zammad/zammad/releases/tag/7.0.2
- https://github.com/zammad/zammad/releases/tag/7.1.0
- https://github.com/zammad/zammad/security/advisories/GHSA-7fwx-3xr4-qm6w