CVE-2026-56733

What it is

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2 and 7.1.0, this issue concerns a lack of discursive validation within the authorization cascade. It has been determined that the system-level enforcement of access restrictions during the initialization of new identity objects exhibits a discrepancy: Under specific conditions, the granular restrictions of the access key being used are overridden by the latent authorization authority of the parent account. Consequently, this means that the intended separation of functional areas is nullified, resulting in an uncontrolled expansion of administrative discretion. Due to this potential integrity breach of the entire trust environment, an immediate evaluation of the authorization hierarchies is imperative. Impact An attacker can create new administrator accounts despite token restrictions. This grants full access to all system data (tickets, customers, configuration) and allows the attacker to take complete control of the Zammad instance. Abuse Scenario The vulnerability stems from a lack of synergy between the token-based authorization logic and the target system's functional authorization hierarchy, which allows for iterative escalation of the privileged access context. This issue is fixed in versions 7.0.2 and 7.1.0.

At a glance

Exploitability

Can be exploited over the network with a low-privilege account. High risk of data exposure, data tampering, service disruption.

Exploit odds

0.3% chance of exploitation in the next 30 days (EPSS).

Fix

A patch, advisory or fixed version is referenced. Upgrade or apply it.

Timeline

1. 2026-06-22 19:17 UTC ReservedThe CVE id was reserved by its CNA
2. 2026-09-25 18:17 UTC PublishedDisclosed publicly on CVE.org and NVD
3. 2026-09-28 14:45 UTC Last updatedMost recent change to the record

Why it ranks here

• Exploited in the wild: no, CISA does not list it.
• Exploit odds: 0.3% in the next 30 days (EPSS).
• Severity: 8.7 HIGH (CVSS).
• Fix: a patch or advisory is linked.

Details

Published

2026-09-25 18:17 UTC

Last modified

2026-09-28 14:45 UTC

Exploit probability

0.3% · EPSS, next 30 days

Weakness

CWE-269 · Improper privilege management

Record status

Deferred

Attack profile CVSS 4.0 · 8.7

Attack vector

Network

Complexity

Low

Attack requirements

None

Privileges needed

Low

User interaction

None

Confidentiality

High

Integrity

High

Availability

High

Is it in your code?

Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.

Read https://cve-list.com/agent/cve/CVE-2026-56733.md and follow it. Check whether this project is affected by CVE-2026-56733. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.

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