CVE-2026-40568

What it is

FreeScout is a free self-hosted help desk and shared mailbox. Versions prior to 1.8.213 have a stored cross-site scripting (XSS) vulnerability in the mailbox signature feature. The sanitization function `Helper::stripDangerousTags()` (`app/Misc/Helper.php:568`) uses an incomplete blocklist of only four HTML tags (`script`, `form`, `iframe`, `object`) and does not remove event handler attributes. When a mailbox signature is saved via `MailboxesController::updateSave()` (`app/Http/Controllers/MailboxesController.php:267`), HTML elements such as `<img>`, `<svg>`, and `<details>` with event handler attributes like `onerror` and `onload` pass through sanitization unchanged and are stored in the database. The signature is then rendered as raw HTML via the Blade `{!! !!}` tag in `editor_bottom_toolbar.blade.php:6` and re-inserted into the visible DOM by jQuery `.html()` at `main.js:1789-1790`, triggering the injected event handlers. Any authenticated user with the `ACCESS_PERM_SIGNATURE` (`sig`) permission on a mailbox -- a delegatable, non-admin permission -- can inject arbitrary HTML and JavaScript into the mailbox signature. The payload fires automatically, with no victim interaction, whenever any agent or administrator opens any conversation in the affected mailbox. This enables session hijacking (under CSP bypass conditions such as IE11 or module-weakened CSP), phishing overlays that work in all browsers regardless of CSP, and chaining to admin-level actions including email exfiltration via mass assignment and self-propagating worm behavior across all mailboxes. Version 1.8.213 fixes the issue.

At a glance

Exploitability

Can be exploited over the network with a low-privilege account. High risk of data exposure.

Exploit odds

0.2% chance of exploitation in the next 30 days (EPSS).

Fix

A patch, advisory or fixed version is referenced. Upgrade or apply it.

Timeline

1. 2026-04-21 17:16 UTC PublishedDisclosed publicly on CVE.org and NVD
2. 2026-06-17 10:45 UTC Last updatedMost recent change to the record

Why it ranks here

• Exploited in the wild: no, CISA does not list it.
• Exploit odds: 0.2% in the next 30 days (EPSS).
• Severity: 8.5 HIGH (CVSS).
• Fix: a patch or advisory is linked.

Details

Published

2026-04-21 17:16 UTC

Last modified

2026-06-17 10:45 UTC

Exploit probability

0.2% · EPSS, next 30 days

Weakness

CWE-79 · Cross-site scripting

Record status

Deferred

Attack profile CVSS 3.1 · 8.5

Attack vector

Network

Complexity

Low

Privileges needed

Low

User interaction

None

Scope

Changed

Confidentiality

High

Integrity

Low

Availability

None

Is it in your code?

Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.

Read https://cve-list.com/agent/cve/CVE-2026-40568.md and follow it. Check whether this project is affected by CVE-2026-40568. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.

Copy as ticket · More options · Status badge