CVE-2026-27954
What it is
Live Helper Chat is an open-source application that enables live support websites. In versions up to and including 4.52, three chat action endpoints (holdaction.php, blockuser.php, and transferchat.php) load chat objects by ID without calling `erLhcoreClassChat::hasAccessToRead()`, allowing operators to act on chats in departments they are not assigned to. Operators with the relevant role permissions (holduse, allowblockusers, allowtransfer) can hold, block users from, or transfer chats in departments they are not assigned to. This is a horizontal privilege escalation within one organization. As of time of publication, no known patched versions are available.
At a glance
- Exploitability
- Can be exploited over the network with a low-privilege account. High risk of data tampering.
- Exploit odds
- 0.2% chance of exploitation in the next 30 days (EPSS).
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 0.2% in the next 30 days (EPSS).
- Severity: 4.9 MEDIUM (CVSS).
- Fix: a patch or advisory is linked.
Details
- Published
- Last modified
- Exploit probability
- 0.2% · EPSS, next 30 days
- Weakness
- CWE-862 · Missing authorization
- Record status
- Analyzed
Affected
- Livehelperchat Live Helper Chat ≤ 4.52
Attack profile CVSS 4.0 · 4.9
- Attack vector
- Network
- Complexity
- Low
- Attack requirements
- None
- Privileges needed
- Low
- User interaction
- None
- Confidentiality
- None
- Integrity
- High
- Availability
- None
Raw vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:N/VI:H/VA:N/SC:N/SI:N/SA:N/E:U/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2026-27954.md and follow it. Check whether this project is affected by CVE-2026-27954. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
