CVE-2026-19806

What it is

The Support Genix – Helpdesk, AI Chatbot, Knowledge Base & Customer Support Ticketing System plugin for WordPress is vulnerable to Authentication Bypass leading to Administrator Account Takeover in all versions up to, and including, 1.4.52 via the `guest_ticket_login()` function and its `p` parameter. This is due to the site-wide AES-256-CBC encryption key being derived from only three two-digit `wp_rand(10, 99)` values and a Unix timestamp via `md5()` — yielding approximately 19.5 bits of entropy — combined with a deterministic IV derived from the password, no authentication tag on the ciphertext, and no capability check, nonce, or session validation on the publicly reachable `/sgnix/?p=<token>` endpoint. This makes it possible for authenticated attackers, with subscriber-level access and above, who can obtain a single legitimate guest ticket token as a known-plaintext oracle and bound the plugin activation timestamp, to exhaust the ~729,000-candidate keyspace entirely offline, recover the site-wide encryption key, and forge a self-consistent `{ticket_id, ticket_user}` token targeting any administrator-owned ticket. Submitting the forged token to the unprotected endpoint causes `wp_set_auth_cookie()` to be called for that administrator, granting the attacker full administrative access to the WordPress site.

At a glance

Exploitability

Can be exploited over the network with a low-privilege account. High risk of data exposure, data tampering, service disruption.

Exploit odds

0.7% chance of exploitation in the next 30 days (EPSS).

Fix

No patch or advisory is linked yet. Look at mitigations or restrict exposure.

Timeline

1. 2026-08-13 21:00 UTC ReservedThe CVE id was reserved by its CNA
2. 2026-09-01 05:17 UTC PublishedDisclosed publicly on CVE.org and NVD
3. 2026-09-02 18:19 UTC Last updatedMost recent change to the record

Why it ranks here

• Exploited in the wild: no, CISA does not list it.
• Exploit odds: 0.7% in the next 30 days (EPSS).
• Severity: 8.8 HIGH (CVSS).
• Fix: none linked yet, which raises it.

Details

Published

2026-09-01 05:17 UTC

Last modified

2026-09-02 18:19 UTC

Exploit probability

0.7% · EPSS, next 30 days

Weakness

CWE-287 · Improper authentication

Record status

Deferred

Attack profile CVSS 3.1 · 8.8

Attack vector

Network

Complexity

Low

Privileges needed

Low

User interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

High

Availability

High

Is it in your code?

Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.

Read https://cve-list.com/agent/cve/CVE-2026-19806.md and follow it. Check whether this project is affected by CVE-2026-19806. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.

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