CVE-2026-102489
What it is
Zammad versions 6.3.0 to 6.5.4 are vulnerable a session hijack vulnerability that leads to remote code execution as the zammad user. The bug is also present in version 7.0.0 to version 7.1.2, but not exploitable due to changes in the underlying framework.
At a glance
- Exploitability
- Can be exploited over the network without logging in, but needs a user to act. High risk of data exposure, data tampering, service disruption.
- In the wild
- CISA lists this as exploited in real attacks. Treat as urgent.
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- ReservedThe CVE id was reserved by its CNA
- PublishedDisclosed publicly on CVE.org and NVD
- 2026-10-02 Exploited in the wildAdded to CISA's Known Exploited Vulnerabilities list
- 2026-10-05 Remediation deadlineCISA's due date for federal agencies to fix it
- Last updatedMost recent change to the record
Details
- Published
- Last modified
- Added to CISA KEV
- 2026-10-02
- Exploit probability
- 22.5% · EPSS, next 30 days
- Weakness
- CWE-384
- Record status
- Analyzed
Affected
- Zammad ≤ 6.5.4
Attack profile CVSS 4.0 · 9.4
- Attack vector
- Network
- Complexity
- Low
- Attack requirements
- None
- Privileges needed
- None
- User interaction
- Passive
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Raw vector
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:Y/R:X/V:C/RE:X/U:X
Fix and advisories
- https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2
- https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490
References
- https://community.zammad.org/t/take-care-local-privilege-escalation-cve-2026-102490-is-reported-as-being-actively-exploited/21297/2
- https://csirt.divd.nl/CVE-2026-102489
- https://csirt.divd.nl/DIVD-2026-00015
- https://zammad.com/en/advisories/cve-2026-102489-cve-2026-102490
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2026-102489