CVE-2025-21628

What it is

Chatwoot is a customer engagement suite. Prior to 3.16.0, conversation and contact filters endpoints did not sanitize the input of query_operator passed from the frontend or the API. This provided any actor who is authenticated, an attack vector to run arbitrary SQL within the filter query by adding a tautological WHERE clause. This issue is patched with v3.16.0.

At a glance

Exploitability

Can be exploited over the network with a low-privilege account. High risk of data exposure.

Exploit odds

0.7% chance of exploitation in the next 30 days (EPSS).

Fix

A patch, advisory or fixed version is referenced. Upgrade or apply it.

Timeline

1. 2025-01-09 18:15 UTC PublishedDisclosed publicly on CVE.org and NVD
2. 2026-06-17 08:43 UTC Last updatedMost recent change to the record

Details

Published

2025-01-09 18:15 UTC

Last modified

2026-06-17 08:43 UTC

Exploit probability

0.7% · EPSS, next 30 days

Weakness

CWE-89 · SQL injection

Record status

Analyzed

Affected

• Chatwoot < 3.16.0

Attack profile CVSS 3.1 · 9.1

Attack vector

Network

Complexity

Low

Privileges needed

Low

User interaction

None

Scope

Changed

Confidentiality

High

Integrity

Low

Availability

Low