CVE-2024-57727

What it is

SimpleHelp remote support software v5.5.7 and before is vulnerable to multiple path traversal vulnerabilities that enable unauthenticated remote attackers to download arbitrary files from the SimpleHelp host via crafted HTTP requests. These files include server configuration files containing various secrets and hashed user passwords.

At a glance

Exploitability

Can be exploited over the network without logging in. High risk of data exposure.

In the wild

CISA lists this as exploited in real attacks. Treat as urgent.

Fix

No patch or advisory is linked yet. Look at mitigations or restrict exposure.

Timeline

1. 2025-01-09 00:00 UTC ReservedThe CVE id was reserved by its CNA
2. 2025-01-15 23:15 UTC PublishedDisclosed publicly on CVE.org and NVD
3. 2025-02-13 Exploited in the wildAdded to CISA's Known Exploited Vulnerabilities list
4. 2025-03-06 Remediation deadlineCISA's due date for federal agencies to fix it
5. 2026-08-04 05:16 UTC Last updatedMost recent change to the record

Details

Published

2025-01-15 23:15 UTC

Last modified

2026-08-04 05:16 UTC

Added to CISA KEV

2025-02-13

Exploit probability

96.8% · EPSS, next 30 days

Weakness

CWE-22 · Path traversal

Record status

Analyzed

Affected

• simple-help Simplehelp < 5.5.8

Attack profile CVSS 3.1 · 7.5

Attack vector

Network

Complexity

Low

Privileges needed

None

User interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None