CVE-2024-57726
What it is
SimpleHelp remote support software v5.5.7 and before has a vulnerability that allows low-privileges technicians to create API keys with excessive permissions. These API keys can be used to escalate privileges to the server admin role.
At a glance
- Exploitability
- Can be exploited over the network with a low-privilege account. High risk of data exposure, data tampering, service disruption.
- In the wild
- CISA lists this as exploited in real attacks. Treat as urgent.
- Fix
- No patch or advisory is linked yet. Look at mitigations or restrict exposure.
Timeline
- ReservedThe CVE id was reserved by its CNA
- PublishedDisclosed publicly on CVE.org and NVD
- 2026-04-24 Exploited in the wildAdded to CISA's Known Exploited Vulnerabilities list
- 2026-05-08 Remediation deadlineCISA's due date for federal agencies to fix it
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: yes, CISA lists it. This puts it above everything that is not.
- Exploit odds: 66.4% in the next 30 days (EPSS).
- Severity: 9.9 CRITICAL (CVSS).
- Fix: none linked yet, which raises it.
- It meets the bar for Drop everything: critical, and exploited or very likely to be.
Details
- Published
- Last modified
- Added to CISA KEV
- 2026-04-24
- Exploit probability
- 66.4% · EPSS, next 30 days
- Weakness
- CWE-862 · Missing authorization
- Record status
- Analyzed
Affected
- simple-help Simplehelp < 5.5.8
Attack profile CVSS 3.1 · 9.9
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- None
- Scope
- Changed
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Raw vector
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:C/C:H/I:H/A:H
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2024-57726.md and follow it. Check whether this project is affected by CVE-2024-57726. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
References
- https://simple-help.com/kb---security-vulnerabilities-01-2025#security-vulnerabilities-in-simplehelp-5-5-7-and-earlier
- https://www.horizon3.ai/attack-research/disclosures/critical-vulnerabilities-in-simplehelp-remote-support-software/
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-57726
- https://www.microsoft.com/en-us/security/blog/2026/04/06/storm-1175-focuses-gaze-on-vulnerable-web-facing-assets-in-high-tempo-medusa-ransomware-operations/
- https://www.trendmicro.com/vinfo/us/security/news/ransomware-spotlight/ransomware-spotlight-dragonforce