CVE-2024-34698

What it is

FreeScout is a free, self-hosted help desk and shared mailbox. Versions of FreeScout prior to 1.8.139 contain a Prototype Pollution vulnerability in the `/public/js/main.js` source file. The Prototype Pollution arises because the `getQueryParam` Function recursively merges an object containing user-controllable properties into an existing object (For URL Query Parameters Parsing), without first sanitizing the keys. This can allow an attacker to inject a property with a key `__proto__`, along with arbitrarily nested properties. The merge operation assigns the nested properties to the `params` object's prototype instead of the target object itself. As a result, the attacker can pollute the prototype with properties containing harmful values, which are then inherited by user-defined objects and subsequently used by the application dangerously. The vulnerability lets an attacker control properties of objects that would otherwise be inaccessible. If the application subsequently handles an attacker-controlled property in an unsafe way, this can potentially be chained with other vulnerabilities like DOM-based XSS, Open Redirection, Cookie Manipulation, Link Manipulation, HTML Injection, etc. Version 1.8.139 contains a patch for the issue.

At a glance

Exploitability

Can be exploited over the network with a low-privilege account, but needs a user to act. Limited direct impact.

Exploit odds

0.5% chance of exploitation in the next 30 days (EPSS).

Fix

A patch, advisory or fixed version is referenced. Upgrade or apply it.

Timeline

1. 2024-05-14 15:39 UTC PublishedDisclosed publicly on CVE.org and NVD
2. 2026-06-17 07:33 UTC Last updatedMost recent change to the record

Why it ranks here

• Exploited in the wild: no, CISA does not list it.
• Exploit odds: 0.5% in the next 30 days (EPSS).
• Severity: 4.6 MEDIUM (CVSS).
• Fix: a patch or advisory is linked.

Details

Published

2024-05-14 15:39 UTC

Last modified

2026-06-17 07:33 UTC

Exploit probability

0.5% · EPSS, next 30 days

Weakness

CWE-1321 · Prototype pollution

Record status

Analyzed

Affected

• Freescout < 1.8.139

Attack profile CVSS 3.1 · 4.6

Attack vector

Network

Complexity

High

Privileges needed

Low

User interaction

Required

Scope

Unchanged

Confidentiality

Low

Integrity

Low

Availability

Low

Is it in your code?

Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.

Read https://cve-list.com/agent/cve/CVE-2024-34698.md and follow it. Check whether this project is affected by CVE-2024-34698. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.

Copy as ticket · More options · Status badge