CVE-2024-29185

9.0 CRITICAL 2% exploit odds Fix listed Injection Server

What it is

FreeScout is a self-hosted help desk and shared mailbox. Versions prior to 1.8.128 are vulnerable to OS Command Injection in the /public/tools.php source file. The value of the php_path parameter is being executed as an OS command by the shell_exec function, without validating it. This allows an adversary to execute malicious OS commands on the server. A practical demonstration of the successful command injection attack extracted the /etc/passwd file of the server. This represented the complete compromise of the server hosting the FreeScout application. This attack requires an attacker to know the `App_Key` of the application. This limitation makes the Attack Complexity to be High. If an attacker gets hold of the `App_Key`, the attacker can compromise the Complete server on which the application is deployed. Version 1.8.128 contains a patch for this issue.

At a glance

Exploitability: Can be exploited over the network without logging in. High risk of data exposure, data tampering, service disruption.
Exploit odds: 1.7% chance of exploitation in the next 30 days (EPSS).
Fix: A patch, advisory or fixed version is referenced. Upgrade or apply it.

Timeline

2024-03-22 17:15 UTC PublishedDisclosed publicly on CVE.org and NVD
2026-06-17 07:22 UTC Last updatedMost recent change to the record

Why it ranks here

Exploited in the wild: no, CISA does not list it.
Exploit odds: 1.7% in the next 30 days (EPSS).
Severity: 9.0 CRITICAL (CVSS).
Fix: a patch or advisory is linked.

Details

Published: 2024-03-22 17:15 UTC
Last modified: 2026-06-17 07:22 UTC
Exploit probability: 1.7% · EPSS, next 30 days
Weakness: CWE-78 · OS command injection
Record status: Analyzed

Affected

Freescout < 1.8.128

Attack profile CVSS 3.1 · 9.0

Attack vector: Network
Complexity: High
Privileges needed: None
User interaction: None
Scope: Changed
Confidentiality: High
Integrity: High
Availability: High

Raw vector

CVSS:3.1/AV:N/AC:H/PR:N/UI:N/S:C/C:H/I:H/A:H

Is it in your code?

Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.

Read https://cve-list.com/agent/cve/CVE-2024-29185.md and follow it. Check whether this project is affected by CVE-2024-29185. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.

· More options · Status badge

Download Square Reddit

Fix and advisories

References

NVD record · CVE.org record