CVE-2024-13604

What it is

The KB Support – Customer Support Ticket & Helpdesk Plugin, Knowledge Base Plugin plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 1.7.4 via the 'kbs' directory. This makes it possible for unauthenticated attackers to extract sensitive data stored insecurely in the /wp-content/uploads/kbs directory which can contain file attachments included in support tickets. The vulnerability was partially patched in version 1.7.3.2.

At a glance

Exploitability

Can be exploited over the network without logging in. High risk of data exposure.

Exploit odds

0.5% chance of exploitation in the next 30 days (EPSS).

Fix

A patch, advisory or fixed version is referenced. Upgrade or apply it.

Timeline

1. 2025-04-05 02:15 UTC PublishedDisclosed publicly on CVE.org and NVD
2. 2026-06-17 07:02 UTC Last updatedMost recent change to the record

Details

Published

2025-04-05 02:15 UTC

Last modified

2026-06-17 07:02 UTC

Exploit probability

0.5% · EPSS, next 30 days

Weakness

CWE-200 · Information exposure

Record status

Deferred

Attack profile CVSS 3.1 · 7.5

Attack vector

Network

Complexity

Low

Privileges needed

None

User interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None