CVE-2024-13552

What it is

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

At a glance

Exploitability

Can be exploited over the network with a low-privilege account. Limited direct impact.

Exploit odds

0.3% chance of exploitation in the next 30 days (EPSS).

Fix

No patch or advisory is linked yet. Look at mitigations or restrict exposure.

Timeline

1. 2025-03-07 10:15 UTC PublishedDisclosed publicly on CVE.org and NVD
2. 2026-06-17 07:02 UTC Last updatedMost recent change to the record

Details

Published

2025-03-07 10:15 UTC

Last modified

2026-06-17 07:02 UTC

Exploit probability

0.3% · EPSS, next 30 days

Weakness

CWE-285

Record status

Deferred

Attack profile CVSS 3.1 · 4.3

Attack vector

Network

Complexity

Low

Privileges needed

Low

User interaction

None

Scope

Unchanged

Confidentiality

Low

Integrity

None

Availability

None