CVE-2021-36092

6.5 MEDIUM 0.7% exploit odds Fix listed

What it is

It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.

At a glance

Exploitability: Can be exploited over the network without logging in, but needs a user to act. High risk of data exposure.
Exploit odds: 0.7% chance of exploitation in the next 30 days (EPSS).
Fix: A patch, advisory or fixed version is referenced. Upgrade or apply it.

Timeline

2021-07-26 05:15 UTC PublishedDisclosed publicly on CVE.org and NVD
2026-06-17 03:58 UTC Last updatedMost recent change to the record

Why it ranks here

Exploited in the wild: no, CISA does not list it.
Exploit odds: 0.7% in the next 30 days (EPSS).
Severity: 6.5 MEDIUM (CVSS).
Fix: a patch or advisory is linked.

Details

Published: 2021-07-26 05:15 UTC
Last modified: 2026-06-17 03:58 UTC
Exploit probability: 0.7% · EPSS, next 30 days
Weakness: CWE-79 · Cross-site scripting
Record status: Modified

Affected

Otrs ≤ 6.0.32
Otrs < 7.0.28
Otrs < 8.0.15

Attack profile CVSS 3.1 · 6.5

Attack vector: Network
Complexity: Low
Privileges needed: None
User interaction: Required
Scope: Unchanged
Confidentiality: High
Integrity: None
Availability: None

Raw vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N

Is it in your code?

Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.

Read https://cve-list.com/agent/cve/CVE-2021-36092.md and follow it. Check whether this project is affected by CVE-2021-36092. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.

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Fix and advisories

References

NVD record · CVE.org record