CVE-2021-33672

9.6 CRITICAL 1% exploit odds Fix listed Other

What it is

Due to missing encoding in SAP Contact Center's Communication Desktop component- version 700, an attacker could send malicious script in chat message. When the message is accepted by the chat recipient, the script gets executed in their scope. Due to the usage of ActiveX in the application, the attacker can further execute operating system level commands in the chat recipient's scope. This could lead to a complete compromise of their confidentiality, integrity, and could temporarily impact their availability.

At a glance

Exploitability: Can be exploited over the network without logging in, but needs a user to act. High risk of data exposure, data tampering, service disruption.
Exploit odds: 1.1% chance of exploitation in the next 30 days (EPSS).
Fix: A patch, advisory or fixed version is referenced. Upgrade or apply it.

Timeline

2021-09-14 12:15 UTC PublishedDisclosed publicly on CVE.org and NVD
2026-06-17 03:55 UTC Last updatedMost recent change to the record

Why it ranks here

Exploited in the wild: no, CISA does not list it.
Exploit odds: 1.1% in the next 30 days (EPSS).
Severity: 9.6 CRITICAL (CVSS).
Fix: a patch or advisory is linked.

Details

Published: 2021-09-14 12:15 UTC
Last modified: 2026-06-17 03:55 UTC
Exploit probability: 1.1% · EPSS, next 30 days
Weakness: CWE-116
Record status: Modified

Affected

Sap Contact Center 700

Attack profile CVSS 3.1 · 9.6

Attack vector: Network
Complexity: Low
Privileges needed: None
User interaction: Required
Scope: Changed
Confidentiality: High
Integrity: High
Availability: High

Raw vector

CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:H/I:H/A:H

Is it in your code?

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Read https://cve-list.com/agent/cve/CVE-2021-33672.md and follow it. Check whether this project is affected by CVE-2021-33672. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.

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Fix and advisories

References

NVD record · CVE.org record