CVE-2020-2004
What it is
Under certain circumstances a user's password may be logged in cleartext in the PanGPS.log diagnostic file when logs are collected for troubleshooting on GlobalProtect app (also known as GlobalProtect Agent) for MacOS and Windows. For this issue to occur all of these conditions must be true: (1) 'Save User Credential' option should be set to 'Yes' in the GlobalProtect Portal's Agent configuration, (2) the GlobalProtect user manually selects a gateway, (3) and the logging level is set to 'Dump' while collecting troubleshooting logs. This issue does not affect GlobalProtect app on other platforms (for example iOS/Android/Linux). This issue affects GlobalProtect app 5.0 versions earlier than 5.0.9, GlobalProtect app 5.1 versions earlier than 5.1.2 on Windows or MacOS. Since becoming aware of the issue, Palo Alto Networks has safely deleted all the known GlobalProtectLogs zip files sent by customers with the credentials. We now filter and remove these credentials from all files sent to Customer Support. The GlobalProtectLogs zip files uploaded to Palo Alto Networks systems were only accessible by authorized personnel with valid Palo Alto Networks credentials. We do not have any evidence of malicious access or use of these credentials.
At a glance
- Exploitability
- Can be exploited locally on the machine with a low-privilege account, but needs a user to act. High risk of data exposure, data tampering.
- Exploit odds
- 0.3% chance of exploitation in the next 30 days (EPSS).
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 0.3% in the next 30 days (EPSS).
- Severity: 6.8 MEDIUM (CVSS).
- Fix: a patch or advisory is linked.
Details
- Published
- Last modified
- Exploit probability
- 0.3% · EPSS, next 30 days
- Weakness
- CWE-534
- Record status
- Modified
Affected
- Paloaltonetworks Globalprotect < 5.0.9
- Paloaltonetworks Globalprotect < 5.1.2
Attack profile CVSS 3.1 · 6.8
- Attack vector
- Local
- Complexity
- Low
- Privileges needed
- Low
- User interaction
- Required
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- Low
Raw vector
CVSS:3.1/AV:L/AC:L/PR:L/UI:R/S:U/C:H/I:H/A:L
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2020-2004.md and follow it. Check whether this project is affected by CVE-2020-2004. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
Fix and advisories
- https://security.paloaltonetworks.com/CVE-2020-2004
- https://security.paloaltonetworks.com/CVE-2020-2004