CVE-2020-1766

What it is

Due to improper handling of uploaded images it is possible in very unlikely and rare conditions to force the agents browser to execute malicious javascript from a special crafted SVG file rendered as inline jpg file. This issue affects: ((OTRS)) Community Edition 5.0.x version 5.0.39 and prior versions; 6.0.x version 6.0.24 and prior versions. OTRS 7.0.x version 7.0.13 and prior versions.

At a glance

Exploitability

Can be exploited over the network with an admin-level account, but needs a user to act. Limited direct impact.

Exploit odds

1.2% chance of exploitation in the next 30 days (EPSS).

Fix

A patch, advisory or fixed version is referenced. Upgrade or apply it.

Timeline

1. 2020-01-10 15:15 UTC PublishedDisclosed publicly on CVE.org and NVD
2. 2026-06-17 03:02 UTC Last updatedMost recent change to the record

Why it ranks here

• Exploited in the wild: no, CISA does not list it.
• Exploit odds: 1.2% in the next 30 days (EPSS).
• Severity: 2.0 LOW (CVSS).
• Fix: a patch or advisory is linked.

Details

Published

2020-01-10 15:15 UTC

Last modified

2026-06-17 03:02 UTC

Exploit probability

1.2% · EPSS, next 30 days

Weakness

CWE-79 · Cross-site scripting

Record status

Modified

Affected

• Otrs ≤ 5.0.39
• Otrs ≤ 6.0.24
• Otrs ≤ 7.0.13
• Debian Linux 8.0

Attack profile CVSS 3.1 · 2.0

Attack vector

Network

Complexity

High

Privileges needed

High

User interaction

Required

Scope

Unchanged

Confidentiality

None

Integrity

Low

Availability

None

Is it in your code?

Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.

Read https://cve-list.com/agent/cve/CVE-2020-1766.md and follow it. Check whether this project is affected by CVE-2020-1766. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.

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