CVE-2019-14749
What it is
An issue was discovered in osTicket before 1.10.7 and 1.12.x before 1.12.1. CSV (aka Formula) injection exists in the export spreadsheets functionality. These spreadsheets are generated dynamically from unvalidated or unfiltered user input in the Name and Internal Notes fields in the Users tab, and the Issue Summary field in the tickets tab. This allows other agents to download data in a .csv file format or .xls file format. This is used as input for spreadsheet applications such as Excel and OpenOffice Calc, resulting in a situation where cells in the spreadsheets can contain input from an untrusted source. As a result, the end user who is accessing the exported spreadsheet can be affected.
At a glance
- Exploitability
- Can be exploited over the network without logging in, but needs a user to act. High risk of data exposure, data tampering, service disruption.
- Exploit odds
- 9.6% chance of exploitation in the next 30 days (EPSS).
- Fix
- A patch, advisory or fixed version is referenced. Upgrade or apply it.
Timeline
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 9.6% in the next 30 days (EPSS).
- Severity: 8.8 HIGH (CVSS).
- Fix: a patch or advisory is linked.
Details
- Published
- Last modified
- Exploit probability
- 9.6% · EPSS, next 30 days
- Weakness
- CWE-1236
- Record status
- Modified
Affected
- Enhancesoft Osticket < 1.10.7
- Enhancesoft Osticket < 1.12.1
Attack profile CVSS 3.0 · 8.8
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- None
- User interaction
- Required
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Raw vector
CVSS:3.0/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2019-14749.md and follow it. Check whether this project is affected by CVE-2019-14749. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
Fix and advisories
- https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249
- https://github.com/osTicket/osTicket/releases/tag/v1.10.7
- https://github.com/osTicket/osTicket/releases/tag/v1.12.1
- https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249
- https://github.com/osTicket/osTicket/releases/tag/v1.10.7
- https://github.com/osTicket/osTicket/releases/tag/v1.12.1
References
- http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.html
- https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249
- https://github.com/osTicket/osTicket/releases/tag/v1.10.7
- https://github.com/osTicket/osTicket/releases/tag/v1.12.1
- https://www.exploit-db.com/exploits/47225
- http://packetstormsecurity.com/files/154004/osTicket-1.12-Formula-Injection.html
- https://github.com/osTicket/osTicket/commit/99818486c5b1d8aa445cee232825418d6834f249
- https://github.com/osTicket/osTicket/releases/tag/v1.10.7
- https://github.com/osTicket/osTicket/releases/tag/v1.12.1
- https://www.exploit-db.com/exploits/47225