CVE-2018-7567
What it is
In the Admin Package Manager in Open Ticket Request System (OTRS) 5.0.0 through 5.0.24 and 6.0.0 through 6.0.1, authenticated admins are able to exploit a Blind Remote Code Execution vulnerability by loading a crafted opm file with an embedded CodeInstall element to execute a command on the server during package installation. NOTE: the vendor disputes this issue stating "the behaviour is as designed and needed for different packages to be installed", "there is a security warning if the package is not verified by OTRS Group", and "there is the possibility and responsibility of an admin to check packages before installation which is possible as they are not binary.
At a glance
- Exploitability
- Can be exploited over the network with an admin-level account. High risk of data exposure, data tampering, service disruption.
- Exploit odds
- 5.2% chance of exploitation in the next 30 days (EPSS).
- Fix
- No patch or advisory is linked yet. Look at mitigations or restrict exposure.
Timeline
- PublishedDisclosed publicly on CVE.org and NVD
- Last updatedMost recent change to the record
Why it ranks here
- Exploited in the wild: no, CISA does not list it.
- Exploit odds: 5.2% in the next 30 days (EPSS).
- Severity: 7.2 HIGH (CVSS).
- Fix: none linked yet, which raises it.
Details
- Published
- Last modified
- Exploit probability
- 5.2% · EPSS, next 30 days
- Weakness
- CWE-434 · Unrestricted file upload
- Record status
- Modified
Affected
- Otrs ≤ 5.0.23
- Otrs 6.0.0
- Otrs 6.0.1
Attack profile CVSS 3.0 · 7.2
- Attack vector
- Network
- Complexity
- Low
- Privileges needed
- High
- User interaction
- None
- Scope
- Unchanged
- Confidentiality
- High
- Integrity
- High
- Availability
- High
Raw vector
CVSS:3.0/AV:N/AC:L/PR:H/UI:N/S:U/C:H/I:H/A:H
Is it in your code?
Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.
Read https://cve-list.com/agent/cve/CVE-2018-7567.md and follow it. Check whether this project is affected by CVE-2018-7567. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.
