CVE-2014-7863

What it is

The FailOverHelperServlet (aka FailServlet) servlet in ZOHO ManageEngine Applications Manager before 11.9 build 11912, OpManager 8 through 11.5 build 11400, and IT360 10.5 and earlier does not properly restrict access, which allows remote attackers and remote authenticated users to (1) read arbitrary files via the fileName parameter in a copyfile operation or (2) obtain sensitive information via a directory listing in a listdirectory operation to servlet/FailOverHelperServlet.

At a glance

Exploitability

Can be exploited over the network without logging in. High risk of data exposure.

Exploit odds

83.4% chance of exploitation in the next 30 days (EPSS). Higher than most.

Fix

A patch, advisory or fixed version is referenced. Upgrade or apply it.

Timeline

1. 2020-02-08 17:15 UTC PublishedDisclosed publicly on CVE.org and NVD
2. 2026-06-17 00:15 UTC Last updatedMost recent change to the record

Why it ranks here

• Exploited in the wild: no, CISA does not list it.
• Exploit odds: 83.4% in the next 30 days (EPSS).
• Severity: 7.5 HIGH (CVSS).
• Fix: a patch or advisory is linked.

Details

Published

2020-02-08 17:15 UTC

Last modified

2026-06-17 00:15 UTC

Exploit probability

83.4% · EPSS, next 30 days

Weakness

CWE-200 · Information exposure

Record status

Modified

Affected

• Zohocorp Manageengine Applications Manager ≤ 11.9
• Zohocorp Manageengine it360 ≤ 10.5
• Zohocorp Manageengine Opmanager ≤ 11.5

Attack profile CVSS 3.1 · 7.5

Attack vector

Network

Complexity

Low

Privileges needed

None

User interaction

None

Scope

Unchanged

Confidentiality

High

Integrity

None

Availability

None

Is it in your code?

Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.

Read https://cve-list.com/agent/cve/CVE-2014-7863.md and follow it. Check whether this project is affected by CVE-2014-7863. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.

Copy as ticket · More options · Status badge