CVE-2013-4088

6.5 MEDIUM 2% exploit odds No fix listed

What it is

Kernel/Modules/AgentTicketWatcher.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.21, 3.1.x before 3.1.17, and 3.2.x before 3.2.8 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

At a glance

Exploitability: Can be exploited over the network with a low-privilege account. High risk of data exposure.
Exploit odds: 2.4% chance of exploitation in the next 30 days (EPSS).
Fix: No patch or advisory is linked yet. Look at mitigations or restrict exposure.

Timeline

2020-02-21 16:15 UTC PublishedDisclosed publicly on CVE.org and NVD
2026-06-16 23:56 UTC Last updatedMost recent change to the record

Why it ranks here

Exploited in the wild: no, CISA does not list it.
Exploit odds: 2.4% in the next 30 days (EPSS).
Severity: 6.5 MEDIUM (CVSS).
Fix: none linked yet, which raises it.

Details

Published: 2020-02-21 16:15 UTC
Last modified: 2026-06-16 23:56 UTC
Exploit probability: 2.4% · EPSS, next 30 days
Weakness: CWE-200 · Information exposure
Record status: Modified

Affected

Otrs < 3.0.21
Otrs < 3.1.17
Otrs < 3.2.8

Attack profile CVSS 3.1 · 6.5

Attack vector: Network
Complexity: Low
Privileges needed: Low
User interaction: None
Scope: Unchanged
Confidentiality: High
Integrity: None
Availability: None

Raw vector

CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N

Is it in your code?

Hand this to your coding agent. It searches your project for the affected products and checks versions. Nothing leaves your machine.

Read https://cve-list.com/agent/cve/CVE-2013-4088.md and follow it. Check whether this project is affected by CVE-2013-4088. Read only. Don't change anything and don't upload my code. Tell me yes, no or not sure, with the file as proof.

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References

NVD record · CVE.org record